Candidate Terms

1. It is free to practise

2. Your profile must be truthful

• Describe your own experience, education, skills and qualifications accurately.
• Do not claim degrees, certifications, recruiters or job titles you do not have.
• Do not create a profile for another person, or apply on someone else's behalf.
• Upload only your own resume and documents.
• Keep your profile current — matches are only as good as the information they are based on.

Misrepresentation can cost you the role, and can cost you the account. Recruiters rely on what you write here.

2A. Booking mentor sessions

You can book one-to-one and group sessions with mentors. Each mentor sets the price (some sessions are free), and the price you see is the price you pay. Payment is taken by PayU. You can cancel 24 hours or more before a session for a full refund. See the Refund Policy and Cancellation Policy for the full rules. Mentors give guidance only and cannot promise you a job. Never pay a mentor outside the platform.

3. Taking interviews

• Practise as often as you like within your monthly allowance of AI interview time.
• Take a recruiter's interview only if you are genuinely interested in the role.
• Your practice interview results are never sent to a recruiter.
• A recruiter who invites you receives the transcript and scorecard of that interview only (see 5A).

4. Messages and emails from recruiters

Recruiters you have been invited by can email you through the platform, and you can reply to them directly. Keep it professional and relevant to the role. Harassment, spam, solicitation and abusive language will get the account closed.

5. AI practice interviews

• Practice sessions turn your answers into a transcript and produce feedback. A mock interview also gives a score; guided coaching does not. No audio or video is recorded. This is described in full in the Privacy Policy.
• The score is practice feedback. It is not a recruiter's assessment and is never shared with a recruiter.
• You can delete any session, with its transcript, from your dashboard at any time.
• Do not share content from a real recruiter's confidential interview process into a practice session.

5A. Interviews sent by a recruiter

A recruiter may invite you to an AI interview by email. You do not have to take it.

• You need an account with the email address the invitation was sent to, and a profile that is at least 80% complete, before you start.
• Before it begins you will be told it is an AI interview and asked to agree. Your camera and a shared window are required, and the interview is recorded (audio and video) for further evaluation.
• The recording, the transcript and an AI scorecard are shared with the recruiter, and with colleagues at the same verified company email domain, and are deleted after the period shown to you (at most 30 days).
• The AI does not decide whether you are hired. You can ask for a human review at support@shortlistone.com, and you can ask us to delete your interview data.
• Answer honestly and for yourself. Do not use another person, a script generated by AI, or software that helps you answer during the interview.

6. Your safety

Some practical rules that apply to any online interview:

• Never pay a fee, deposit or "training cost" to get a job.
• Never share your bank password, card CVV, OTP, or Aadhaar or PAN images with a recruiter before a written offer, and be cautious even then.
• Be wary of an offer made without any interview, of pressure to decide immediately, and of an interview at a private residence.
• Verify the company independently before attending in person or sharing documents.
• Report anything that feels wrong to support@shortlistone.com. We investigate every report and remove recruiters who breach our rules.

7. Your data and your rights

You can edit your profile, delete practice interview sessions, and close your account at any time. See the Privacy Policy for exactly what is deleted and what we must keep.

A recruiter-sent interview is deleted automatically after the retention period shown to you before you started it (at most 30 days). Until then the recruiter holds it as part of their own recruitment record, and you can ask us to delete it sooner.

8. No guarantee

We do not promise you a job, an interview with an employer, or any score. See the Disclaimer.