Terms & Conditions

1. Who you are contracting with

This website is operated by ShortlistOne, owned and run by Liton Nath.

These Terms are a binding agreement between you and ShortlistOne (trade name ShortlistOne), Udyog Vihar, Gurgaon, Haryana, India ("we", "us", ShortlistOne).

If you do not agree to these Terms, do not create an account and do not use the platform.

2. Eligibility

You must be at least 18 years old and legally capable of entering a contract. If you register on behalf of a company, you confirm that you are authorised to bind that company, and "you" then means both you and that company.

3. What the platform is

ShortlistOne is an online service where candidates practise interviews with an AI interviewer and track their progress, where candidates can book paid or free sessions with mentors, and where recruiters send AI interviews to candidates and read the results. We are an intermediary under section 2(1)(w) of the Information Technology Act, 2000.

We are not a recruitment agency or recruiter of record. We are not a party to any employment relationship, offer, contract or negotiation between a recruiter and a candidate. We do not verify, endorse or guarantee any recruiter, candidate, qualification or claim made on the platform, beyond the limited checks described in the Recruiter Terms.

4. Your account

• Give accurate information when you register, and keep it up to date.
• One account per person. Do not create an account for someone else or let anyone else use yours.
• Keep your password confidential. You are responsible for everything done through your account.
• Tell us at once if you think your account has been compromised.
• We may suspend or close an account that breaches these Terms, that we reasonably believe is fraudulent, or that is used to harm other users.

5. Acceptable use

You must not:

• Provide anything false, misleading, defamatory, obscene, harassing, hateful, or that infringes someone else's rights.
• Impersonate any person or organisation, or misrepresent your qualifications, employment history or identity.
• Take a recruiter's interview for someone else, or use another person or software to answer for you during it.
• Send an interview to someone you are not genuinely assessing, or send invitations in order to collect personal data, sell a course or service, or solicit money.
• Demand a fee, deposit, security amount or purchase from a candidate at any stage. Charging candidates for a job is illegal and will get the account closed immediately.
• Scrape, crawl, harvest or bulk-export data from the platform by any automated means.
• Reverse engineer, decompile, or attempt to extract the models, prompts or scoring logic behind our interview features.
• Upload malware, attempt to breach our security, probe for vulnerabilities without written permission, or interfere with the platform's operation.
• Use anyone's personal data obtained through the platform for any purpose other than the recruitment process it was shared for.
• Resell, sublicense or provide the service to a third party as your own.

6. Content you provide

You keep ownership of everything you upload: your resume, profile text, job descriptions, messages and any other content.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt and display that content for the purpose of operating and improving the platform, including the automated processing described in our Privacy Policy. That licence ends when you delete the content or close your account, except for copies we must retain by law or that are held in routine backups.

You confirm that you have the right to share everything you upload, and that doing so does not breach anyone else's rights or any confidentiality obligation you are under.

7. AI features

Practice scores, feedback, extracted profile fields, interview questions, transcripts and recruiter scorecards are produced by automated systems. They are estimates and suggestions. They can be wrong, incomplete or unfair in an individual case.

Nothing produced by these features is a decision about a candidate, a guarantee of suitability, a professional assessment, or careers advice. Do not rely on a score or report as the sole basis for any decision about your career or about a candidate.

Practice interview results are yours. We never show them to recruiters.

7A. AI interviews sent by a recruiter

Recruiters can send AI interviews to candidates. Candidates who take one are scored by AI, and the recruiter receives the transcript and scorecard.

• Candidates take an interview only after being told it is conducted by AI and agreeing to the terms shown on the consent screen. The interview is recorded (audio and video) for further evaluation.
• Scores and recommendations are decision support. They are estimates and can be wrong, and the recruiter, not the platform, makes every decision about a candidate.
• Recruiters must have a lawful reason to invite a candidate and the right to give us the resume and other details they enter, and must not use a score as the only basis for rejecting anyone.
• Recordings, transcripts, scorecards and the details entered for an interview are deleted automatically 7, 14 or 30 days after it ends, as the recruiter chose.
• Invitation links expire after 7 days. You may not share or sell an invitation link.

8. Free service

ShortlistOne is free to use for practice and AI interviews, with a monthly allowance of AI interview time. Mentor sessions are priced by each mentor, and some are free. The price shown at booking is the price you pay, with no platform fee added. Payments are taken by PayU, and cancellations and refunds follow our Refund Policy and Cancellation Policy. If we ever charge for any other part of the platform, we will tell you first and update these Terms before it applies to you.

9. Availability

We work to keep the platform available, but we do not promise uninterrupted or error-free service. We may suspend it for maintenance, and we may change, add or remove features. We will give reasonable notice of a change that materially reduces a feature.

10. Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

Subject to that, we are not liable for: loss of employment, loss of a candidate, loss of profits, revenue, business, goodwill or anticipated savings; the conduct of any recruiter or candidate; the accuracy of any profile, resume or job description; or any indirect or consequential loss.

Our total liability to you for all claims arising in any 12-month period is limited to ₹5,000.

11. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from your breach of these Terms, your content, or your unlawful use of the platform.

12. Termination

You can close your account at any time. We can suspend or close your account for a material breach of these Terms, for unlawful conduct, or where required by law — with notice where it is practical to give it, and immediately where it is not.

On termination your right to use the platform ends. Sections that by their nature should survive — content licence for retained copies, liability, indemnity, governing law — survive.

13. Governing law and disputes

These Terms are governed by the laws of India. The courts at Gurgaon, Haryana have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.

Before starting proceedings, please write to support@shortlistone.com so we can try to resolve the matter directly.

14. Changes

We may update these Terms. We will post the new version here with a new effective date, and email registered users about material changes at least 14 days before they take effect. Continuing to use the platform after that means you accept the change.